please write on the collapse of Yugoslavia it should be 4 pages of essay and please it should be zero plagiarism , thank you

Niche Hotel Group operates distinctive hotels in major cities throughout the United States. It has an enthusiastic, talented, and racially diverse workforce. The company’s vice president of human resources, Monique Johnson, meets weekly with the chief executive to review NHG’s performance in attracting and developing talent. Recently, Monique learned that at one hotel, a manager had received complaints of an assistant manager embarrassing male servers in the sushi bar because they are gay. In investigating, Monique learned that every employee receives mandatory diversity training, yet complaints such as these continue to surface, even after the training is repeated.

Chapter Topics Related to the Case:

• Discuss how a diverse workforce can provide a competitive advantage to a company like Monique’s.
• Identify challenges associated with managing a diverse workforce.
• Describe how managers can cultivate diversity.
• Evaluate diversity training programs.

Case Discussion Questions:

1. How can promoting a diverse workforce help Niche Hotel Group succeed as a business?

2. Why do you think diversity training has not always prevented problems at NHG?

3. What should NHG do to improve its climate for diversity?

Assignment Overview

With the consistently rising costs of health care services, utilization management and utilization review are routinely used in the vast majority of current health care settings. How are they evolving over time, and what is involved in these processes? What do health care managers need to be aware of as the processes play out?

In the absence of sweeping policy change (or the complete restructuring of the United States health care system), utilization management and utilization review are much more moderate processes to attempt to preserve the quality of care provided while controlling overall health care expenditures. Let’s learn a bit about each of these processes, and how they are implemented in our current health care environment.

Case Assignment

Using the information in the required readings as well as some additional research in peer
reviewed sources, complete your Case Assignment by answering the following:

1. Compare and contrast utilization review and utilization management in health care. What are the similarities and the differences between each type of assessment? (Hint: One is generally a prospective process, and the other is generally a retrospective process).
2. Explain the specific role of each method in providing value-based health care. Who benefits from the method—the health care system, the insurance company, and/or the patient?
3. Articulate how individual case management is critical to a hospital’s long-term survival. In what way does this practice protect your patients while keeping your doors open for business?
4. What are the ethical pitfalls to be aware of in performing these types of quality reviews? What must health care managers be aware of in terms of ethical pitfalls and also potential unintended negative consequences?

Assignment Expectations